Go to Apple Logo to Software Update. Let me know
Right we need to check some things:
Click on the first icon in the Dock the "Finder", then click on Go at the top of the screen, you will see a drop down menu, go to Utilities. When that opens double click on the application called Disk Utility. When Disk Utility opens you will see your hard drive (usually Macintosh HD) on the left. Highlight your hard drive and click on Verify Disk on the far right. If that is OK in green type, then click on Repair Disk Permissions on the left.
Note: If Verify Disk is not OK try to Repair. If Repair is successful then Repair Disk Permissions if it is not successful let me know.
Verify Disk first. I can help you by remote if you Accept the offer
OK please read carefully VERIFY DISK not Verify Permissions
Remote in means I see your screen and can control your computer and yes it is extra
I was afraid of that:
Put the Snow Leopard install disk in and restart holding down the letter C key until you see the Apple logo. Choose your language then you get to the install screen DO NOT INSTALL, you will see at the top of the screen a Utilities menu drop down. Go the Disk Utility, Highlight your hard drive (usually Macintosh HD) and click on Verify Disk on the right. If that is OK and only if that is OK click on Repair Disk Permissions. If Verify Disk is not OK try to Repair. If Repair is successful then Repair Disk Permissions if it is not successful let me know.
Well you have to have that disk or there is another way but a bit more complicated.. If it is beyond your capabilities let me know:
Start up your computer in single-user mode to reach the command line.1. Shut down your Mac if it is on.2. Press the power button to start the computer.3. Immediately press and hold the Command (Apple) key and the "s" key for single-user mode. (Command-S)
You have successfully entered single-user mode when you see white text appear on the screen, that is called the command line.
At the command-line prompt type: /sbin/fsck -fy
Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found:
** The volume (name_of_volume) appears to be OK If fsck found issues and has altered, repaired, or fixed anything, it will display this message: ***** FILE SYSTEM WAS MODIFIED *****
Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
Your computer should start up normally and allow you to log in.
Right repeat the fsck command sorry
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