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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Outlook is shutting down = restarting and shutting down with

Customer Question

Outlook is shutting down = restarting and shutting down with no problems identified
now what?
Submitted: 1 year ago.
Category: Mac
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 1 year ago.
Jason - great...however I'm not on a Mac.
Expert:  Jason Jones replied 1 year ago.

After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.

Customer: replied 1 year ago.
A little confused...it said $36 and now it's $45? OR another $45 on top of the $36?
Expert:  Jason Jones replied 1 year ago.

I am sorry for the confusion. The extra amount is there because the remote will take a bit more of my time.

Customer: replied 1 year ago.
Just cancel the whole thing....thanks
Expert:  Jason Jones replied 1 year ago.

Ok

Thank you.