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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I cannot get into my Skype account to make a call. I use

Customer Question

I cannot get into my Skype account to make a call.
I use Safari which is likely the problem.
How do I change to another provider and set it up? QUICKLY! I wasted hours downloadingPlugin, etc, etc
I have a Mac and Use Outlook for my email.
Thanks
JoAnne
Submitted: 1 year ago.
Category: Mac
Expert:  David replied 1 year ago.

Hi my name is ***** ***** I will do whatever I can to help you with your issue.

Skype makes an App for Mac, and it works a lot better than using a web browser. I would recommend downloading the App, and try to login there.

http://www.skype.com/en/download-skype/skype-for-computer/

If you still can't get into your account with the App, please reply and I will help with checking your account with Skype.

If you can't get in with the App let me know if there is an error message, or what happens.

Thank you in advance, David.

Expert:  David replied 1 year ago.

Hi Joanne,

Have you been able to download the Skype App? Has that resolved the login problem, or are you still unable to login?

Please don't hesitate to contact me with any questions.

Sincerely,
David.