Hello! My name is*****
It looks like Techie_Ben is offline.
Would you like me to apply the necessary changes so that your e-mail account on iPhone and other devices such as desktop can be fully synchronized?
Let me know,
To better and faster help you with this issue, I would like to start remote desktop assistance to your computer so that I can check the e-mail account settings configured on your desktop computer.
Let me know if you agree.
Do you still require assistance with this issue?
Let me know,IT Miro
Whenever you are ready, you can send me a message here and I will do my best to connect with you as soon as possible.
Regarding the issue: both the iPhone and desktop e-mail account need to be set as IMAP account type. In case one of them is set as POP, it needs to be removed as configure as IMAP instead. Only the IMAP account type can fully synchronize the changes across both devices. POP cannot.
Sorry, I wasn't available yesterday. I am available now.
Let me know when you are available again so we can continue.