Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
First we can reset your iPhone and see if it works or not. Press and hold down the Power button and Home button at the same time until it shows the Apple logo. When you see the Apple logo, release the buttons and let it boot. That will unfreeze it.
Please let me know if that didn't work, so we can continue troubleshooting.
Hi there, It's me Ashik. I'm just following up with you to see how it is going. Do you need any help ?