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What I would suggest doing is completely resetting the Slingbox using the reset button on the back. Just hold it in for 10 seconds while plugging it in and that you do a complete reset. Then go through the set up again and when it's asking you to change the channel, it should change on the computer. Is it changing on the computer but not on the receiver? If so make sure that the IR transmitters still position properly and plugged in.