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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8418
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I got a note that stated I might have a virus

Customer Question

I got a note that stated I might have a virus (www, and to call
1-844(###) ###-####immediately and they would tell me how to get rid of the virus. I called the number and was told they wanted to take over my phone to see what was wrong and I hung up
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.


I'm sorry about the issue. Does this issue occur when you open the Internet / Safari app? Or does it happen everywhere?

Are you able to use any other app, such as Mail or App Store, etc.?

Please reply at the box below. Thank you.