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Tim
Tim, Mac Enthusiast
Category: Mac
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Experience:  Sr Engineer at Yanna
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How do I delete an iCloud account set up with the wrong

Customer Question

how do I delete an iCloud account set up with the wrong email address?
Submitted: 1 year ago.
Category: Mac
Expert:  Tim replied 1 year ago.

Hi there

Expert:  Tim replied 1 year ago.

First you'll need to remove the existing iCloud account that is in use on the iOS device: Open the Settings app and go to “iCloud” Scroll down under all the settings to find “Delete Account” (or “Sign Out”) and tap on that. Confirm the removal of the iCloud account from the device by tapping on “Delete” or “Sign Out” Then set up a new "ICloud" account as you did before but with the correct address.

Customer: replied 1 year ago.
The problem is that in order to sign out, I have to enter my password ***** order to of "find my phone." But then I get into a loop of not being able to log in and being asked to reset my password. That never works, because the system won't let me reset my ID (nuot password) and icloud has my server as "yahpo.com" so emails sent there or course go nowhere
Expert:  Tim replied 1 year ago.

i see, that makes sense. Try uninstalling it, and reinstalling it, that should do the trick. Let me know.

Customer: replied 1 year ago.
That makes no sense whatsoever given what I said in my last note.
Expert:  Tim replied 1 year ago.

Gotcha, try these steps, it works on my wifes iphone. Sorry for your troubles.

  1. Go to "Settings" on your iPhone.
  2. Tap "iCloud".
  3. Go to "Account".
  4. Delete the password, description and tap "Done" button located at the top right corner on the screen.
  5. You will get a message "An Apple ID that is an email address is required to use iCloud".
  6. Tap "Ok" button and the "Done" button.
  7. You have to do this twice.
  8. Tap "Cancel" button located at the top left corner on the screen.
  9. Go to "Account" again and type "iCloud" in the description.
  10. Tap "Done" button located at the top right corner on the screen.
  11. Scroll to the bottom and tap "Delete Account" button.
  12. Tap "Delete" button to confirm the deletion of iCloud account.
  13. Tap "Delete from My iPhone" button.
  14. It doesn't ask you to enter the password.
  15. Go to "Settings" and tap "iCloud" to enter your login ID and password.
  16. This is how you can delete iCloud account without password ***** iPhone.
Expert:  Tim replied 1 year ago.

are still having issues here?

Customer: replied 1 year ago.
I'd already tried that when I wrote the first time. I finally called Apple. It took them 24 hours, but they fixed the problem.
Expert:  Tim replied 1 year ago.

i see, ok. Glad all is well.

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