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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8690
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have a brand new I phone 5S. It was working fine few days.

Customer Question

I have a brand new I phone 5S. It was working fine for a few days. Last night my husband downloaded an update and now it is frozen with a cord from bottom to middle and a I tunes ICON in the middle. What do I do?
Submitted: 1 year ago.
Category: Mac
Expert:  Mike replied 1 year ago.

Plug it in to your computer and open iTunes it should say it senses an iPhone in Recovery mode. Click Recover