How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael Hannigan Your Own Question

Michael Hannigan
Michael Hannigan, Mac Support Specialist
Category: Mac
Satisfied Customers: 11175
Experience:  25+ Years Experience in Computers and Electronics.
23511658
Type Your Mac Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

I have upgraded to Windows 10 and Have lost all my contacts

Customer Question

I have upgraded to Windows 10 and Have lost all my contacts and calendar on my I phone
Submitted: 1 year ago.
Category: Mac
Expert:  Michael Hannigan replied 1 year ago.

hello. My name is***** can help you with your question.

By default, contacts under Windows and contacts under your Apple cloud contacts and calendar are not directly compatible. The only thing you can do to correct this is either export them from one and then manually import them into the other, or you can use a software like companion link to synchronize between the 2 different platforms. What were you using previously to synchronize contacts? Were you using a Windows system? It sounds like you are trying to change more than one thing at once. I would suggest starting with one – either the changing of your Verizon to Comcast or your changing of the device and then once that is done, tackle the other.

Mike