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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My iPad was dropped & now The screen is blank only get a

Customer Question

my iPad was dropped & now The screen is blank only get a slight light when on or connected to charger but absolutely nothing else no cracks etc do you have any idea what is wrong with it? Thanks Cheryl
Submitted: 1 year ago.
Category: Mac
Expert:  Cris replied 1 year ago.

Hi Cheryl,

Thanks for using I am Cris.

Expert:  Cris replied 1 year ago.

Very sorry to hear about your issue. Unfortunately it likely that your device has hardware failure from the impact. Do you have Apple care on your device?