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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8415
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Locked myself out of my new apple ipad 2 fairly certain

Customer Question

locked myself out of my new apple ipad 2
fairly certain about password
not sure what to do
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is it the 4-digit passcode?

Are you able to open any app or go to setting on the iPad?

Is it okay to reset this iPad fresh, like brand-new, with a new password ***** want?

Besides the iPad, do you also have a windows or mac computer? If yes, do you have the iTunes program installed on the computer?

Please reply at the box below. Thank you.