Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
Are you sure you've received that email/letter from Apple ? The reason I'm asking is, there are many scams out there that trick you into believe that the message is from Apple and then steal your credit card information.
Don't click on any links or websites on that email. If it is legit, then we can change it direct way. What device are you using ? Apple Mac, iPhone, iPod or iPad
What Apple device are you using ? Apple iPhone, iPad, iPod or a Mac computer ?
Hello there, This is JustAnswer a paid support site. We're not affiliated to Apple. Unfortunately, I can't check the credit card as I've no access to your account. But I can give you instructions in here to solve the problem. The $20 phone offer is only an optional service. I can help you here until we resolve the issue.
Apple usually don't send you email to change the card or ask for any payment to change the info. What is the from address of that email ?
Can we do a remote support session, so I can remotely connect to your computer with your permission and I will take a look at that message to check if it legit or not ?
If that email took you into any website and you provided the credit card info there, then I'd recommend to call your credit card company and block it. I myself have received so many kind of emails asking for updating payments, changing password, warning about unauthorized access etc and Yes, they certainly looked official.
This JustAnswer website has not anything to do with the iCloud notice you had received. See here to know how to change the CC for Apple ID --> https://support.apple.com/en-in/HT201266
Just checking. How is it going ?