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Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 989
Experience:  if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
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I forget my I phone(4s) Apple ID & password, how can I reset

Customer Question

Hi
I forget my I phone(4s) Apple ID & password, how can I reset one new ?
Submitted: 1 year ago.
Category: Mac
Expert:  Mr.Med replied 1 year ago.

Hell and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, please click this link and follow the step by step instructions to find your Apple ID: https://iforgot.apple.com/appleid?returnURL=https://appleid.apple.com&app_id=93&language=US-EN Once you get your Apple ID please click on this link to reset your password : https://iforgot.apple.com/password/verify/appleid

If you want to create a new account and get a new ID and password ***** click : https://appleid.apple.com/account

Additional Information : http://www.apple.com/contact/

Hope this help

Thank you

Expert:  Mr.Med replied 1 year ago.

My goal is to provide you with excellent service today.If you have a moment please rate my service by clicking on one of the faces below, positive ratings are appreciated. if you still need help, please reply back to me and i will gladly continue to help you

Note: Please do not rate an answer as poor or bad service if you are not satisfied

Thank you

Customer: replied 1 year ago.
Yesterday I already wrote to u that still I couldn't unlock my I phone. I try u r Link but it can't help me.
My phone is I phone 4s and we forgot Apple ID & passeword.
Expert:  Mr.Med replied 1 year ago.

Hold on please

Thank you

Expert:  Mr.Med replied 1 year ago.

Please follow these steps to unlock your iphone :

  • Press and hold the top power button until the iPhone turns off.
  • Connect the iPhone to the computer that you have been using the phone and iTunes with.
  • Hold down the HOME button on the front while pressing the Power button (continue holding the home button).
  • Continue to hold the HOME button until you see the "Connected to iTunes" message.
  • In the Summary tab, click Restore and follow the prompts. (This will erase everything on the iPHone and make it just as it was when the phone was first purchased.)
  • Once that is complete, right click the iPhone listing in the left panel of the iTunes window.
  • If you do not want to restore the information on the iPhone from a backup, you can stop here. No need to continue. Otherwise choose "Restore from Backup."
  • Choose a backup date and restore.

here is a video tutorial that will also help you to unlock it : http://www.digitaltrends.com/mobile/how-to-factory-reset-an-iphone/

let me know if you need further help

Thank you

Expert:  Mr.Med replied 1 year ago.

Infos : If you need further help, reply back to me and i will gladly continue to help, do not Rate my answer until we finished with the session. Once you are satisfied please RATE 4 or above. Only Rate answer after you are 100% Satisfied. Please do not rate an answer as poor or bad service , if you are not satisfied.

regards,