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Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
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My microsoft outlook is now saying it needs to quit when i

Customer Question

my microsoft outlook for mac is now saying it needs to quit when i use it and it shuts down . how can i fix this
Submitted: 1 year ago.
Category: Mac
Expert:  Johnny Mack replied 1 year ago.
  1. On the Go menu, click Home.
  2. Open Library.
    hold down the OPTION key while you click the Go menu to see library.
  3. Open Preferences, and then drag the following files to the desktop:
    • com.microsoft.Outlook.plist
    • com.microsoft.outlook.database_daemon.plist
    • com.microsoft.outlook.database_utility.plist
    • com.microsoft.outlook.office_reminders.plist
    • com.microsoft.Outlook.SyncServicesPreferences.plist
    Note: If you cannot find one of these files, continue to the next. Some of these files may not have been created if an Outlook feature was not used.
  4. Open Outlook.