How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 31124
Experience:  IT Engineer for over 15 years
32989067
Type Your Mac Question Here...
Richard is online now
A new question is answered every 9 seconds

I entered a password location and now can't remember it.

Customer Question

I entered a password ***** iPad location and now can't remember it.
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there and welcome

you mean the password ***** unlock the screen on the iPad correct?

Please let me know

Customer: replied 1 year ago.
Expert:  Richard replied 1 year ago.

Thanks

You will have to reset the iPad, there is no other way to remove this.

To do the reset

Connect the iPad to the computer and open itunes

Hold the power and home button down until you see

"iTunes has detected an iPad in recovery mode..."

Click Restore iPAd, let this complete and it should now work

Let me know the results please

Thank you

Customer: replied 1 year ago.
It didn't work. Thanks but never again. Not at this price.
Expert:  Richard replied 1 year ago.

Its the process to rest the device and remove the lock.

What issue did you encounter when doing my instructions ?