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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 31194
Experience:  IT Engineer for over 15 years
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Ios9 instalation froze phone and internet accounts

Customer Question

ios9 instalation froze phone and internet accounts
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you please hold the Home and Power buttons on the iPhone for about 10 seconds until you see the Apple Logo, then release.

Let the phone restart and then try to use it.

Tell me please if it then functions,