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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 31119
Experience:  IT Engineer for over 15 years
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I just installed the new OS Everything I have on my screen

Customer Question

I just installed the new OS Everything I have on my screen is read to me, but the iphone 6 + will not work. It did recharge while talking, but will not turn off (just reads the page) will not do anything
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you hold the home and power button on the phone for about 10 seconds until you see the Apple Logo and let the phone restart.

Once it has restarted let me know i it then functions correctly please