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Ask Johnny Mack Your Own Question

Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
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When I try to download music to iTunes, it just keeps

Customer Question

When I try to download music to iTunes, it just keeps flashing on the Accessing iTunes Store.
Submitted: 1 year ago.
Category: Mac
Expert:  Johnny Mack replied 1 year ago.

Hello there! Please follow the steps below

  1. Please open the Keychain Access app, located in the Utilites folder in the Applications folder.

      • Choose Keychain Access > Keychain First Aid.

      • Enter your user name and password.

      • Select Repair, and then click Start.

      Customer: replied 1 year ago.
      That didn't work. It is still flashing and not downloading music from iTunes
      Expert:  Johnny Mack replied 1 year ago.

      alright there could be a couple more complex steps we will have to do. If you like i can remotely connect and fix your issue.