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David
David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1421
Experience:  BSc H.Dip Apple Certified Professional
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I'm pairing a mac mini and an apple cinema display but the

Customer Question

hello,
i'm pairing a mac mini and an apple cinema display but the display won't power up. i installed the display with a DVI to mini port adapter but no power showing at display. do i need an additional power supply for the display? there's only one cable emitting from the rear of the display with various connectors but no 110v style plug. please help.
Submitted: 1 year ago.
Category: Mac
Expert:  David replied 1 year ago.

The larger 30" displays needed a certain power level capable Mac when they were first introduced, but anything newer should be OK.
Have you tested it with anything, PC or anything that has a port that would work?

Expert:  David replied 1 year ago.

Hello, yes there reason it doesn't get power is because you are without a power cable.

Expert:  David replied 1 year ago.

A kettle lead will do, but it should have had a correct cable in the box. Have you checked back there, or where ever it came from, to see if the power cable is still there?

Expert:  David replied 1 year ago.

I'm sorry I didn't see you mention you didn't have the power lead, and yes HDMI from the Mac mini will not power the display.

What is the serial number of the display? You can use that, for identification purposes.

Find out what it is by following along with this article:

http://support.apple.com/HT201864
Check the information about the display by entering that serial number at this link:
http://selfsolve.apple.com

The correct power adapter can be purchase from Apple if you cannot locate the original.

Here's a link with more information on identifying if you have the correct power adapter:
https://support.apple.com/HT201787

Here's a link to the store to find the correct power adapter for the display once you have identified the model:

http://www.apple.com/shop/mac/mac-accessories/power-cables

If you have any problem identifying the model, or finding the correct power adapter please let me know.

Kind regards,
David.

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