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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 34667
Experience:  IT Engineer for over 15 years
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I have no sound

Customer Question

i have no sound
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you power off the mac please

  1. Shut down your Mac.
  2. Locate the following keys on the keyboard: Command (⌘), Option, P, and R.
  3. Turn on your Mac.
  4. Press and hold the Command-Option-P-R keys immediately after you hear the startup sound.
  5. Hold these keys until the computer restarts
  6. Release the keys.

Then let the Mac start and tell me if you hear sound normally please