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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 31122
Experience:  IT Engineer for over 15 years
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I have an Mac OS6 with an insight camera....the light comes

Customer Question

I have an Mac OS6 with an insight camera....the green light comes on when the camera is engaged, but there is no image to view ....I have tried going into the utility menu and typing sudo killall VDCAssistant with no response....can you help me....
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you open finder and open photobooth

Can you then see yourself in the camera?

If not, what happens?

Customer: replied 1 year ago.
I do not see myself in the camera, the green light is on the top of the computer, but the screen is black
Expert:  Richard replied 1 year ago.

ok, can you do the following please

1. Shut down the computer.

2. Plug in the power adapter to a power source, connecting it to the Mac if its not already connected.

3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.

4. Release all the keys and the power button at the same time.

5. Press the power button to turn on the computer.

Then try the camera again and tell me if it now functions please