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Ask Viet - Mac Tech Your Own Question
Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 37119
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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Cannot rec. email on my ipad3..last email rec. was July this

Customer Question

Cannot rec. email on my ipad3..last email rec. was July this year..keeps telling me that my server is not responding
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Have you tried this yet to restart the iPad: press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

If you test going to your email website on the iPad, are you able to sign in and use your email there?

Do you also have a windows or mac computer? If yes, is your email currently working on your computer?

Please reply at the box below to continue troubleshooting. Thank you.