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Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
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My rosetta stone on my laptop is working fine except there's

Customer Question

My rosetta stone on my laptop is working fine except there's no sound, with or without headphones, and sound works on any other website like youtube
Submitted: 1 year ago.
Category: Mac
Customer: replied 1 year ago.
It's also a windows 10 which is known or recently causing a bit of mayhem
Expert:  Johnny Mack replied 1 year ago.

Hello there! Right click on the volume icon then click open volume mixer. Make sure that Rosetta stone' s volume bar ( rosetta must be open to see this ) is set to it highest point. Then test with Rosetta stone. If that doesn't work accept the additional service option and i will remotely connect to fix your issue.

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