How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Johnny Mack Your Own Question
Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
28647879
Type Your Mac Question Here...
Johnny Mack is online now
A new question is answered every 9 seconds

My Epson Perfetion V500 Photo scanner (purchased 2012) is no

Customer Question

My Epson Perfetion V500 Photo scanner (purchased 2012) is no longer compatible with the current version of OS X Yosemite, Version 10.10.2 on my MacBookPro (2009). I love the scanner and do not want to replace it and start over. Can you help me?
Submitted: 1 year ago.
Category: Mac
Expert:  Johnny Mack replied 1 year ago.

Hello there! I checked Epson site and verified that their are drivers for you printer and 10.10.2 just use the link below and select 10.10.X as your operating system then open the file that downloads

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88368&infoType=Downloads