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I'm sorry about the issue. Please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.
Please reply at the box below, so I can troubleshoot further. Thank you.
You're welcome. Great. Did you see the small Apple logo appears when trying my steps?
What is showing on the iPod's screen right now?
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Please see more information at the website below:
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