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Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 14377
Experience:  Several years of supporting Mac systems.
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I have an HP computer and have had an iTunes account while.

Customer Question

I have an HP computer and have had an iTunes account for a while. However, lately the computer will not recognize our (ipod) devices. Is there a fix for this? I have completely reloaded iTunes on the computer but it still didn't solve the problem. Please advise.
Thanks. Todd
Submitted: 1 year ago.
Category: Mac
Expert:  Jason Jones replied 1 year ago.

Hello,

I am the person that will be helping you today.

May I ask which version of Windows or Mac OS you are using?

I will be standing by.

Thank you,
Jason