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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 35382
Experience:  IT Engineer for over 15 years
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My MacBook Air won't boot up. When I turn it on it goes to

Customer Question

My MacBook Air won't boot up. When I turn it on it goes to the OS x utilities Screen. I selected disc utilities and ran verify disk on Macintosh HD and Mac OS base systems. Both test indicated the HD and Base systems are ok. But the computer still won't boot up
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there and welcome

What exactly happens when the Mac starts?

Please let me know

Thank you

Customer: replied 1 year ago.
I fixed it. Thank you
Expert:  Richard replied 1 year ago.

Your welcome

Is there anything else I can assist you with?

Customer: replied 1 year ago.
No
Is my fee $5, since I was able to resolve it without your expertise?
Expert:  Richard replied 1 year ago.

if you wish you can claim a refund here, this is no problem at all

http://ww2.justanswer.com/help/how-can-i-request-refund

All the best!

Richard

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