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David
David, Mac Support Specialist
Category: Mac
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Experience:  BSc H.Dip Apple Certified Professional
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Trying to reinstall os 10 mavericks via internet on used

Customer Question

trying to reinstall os 10 mavericks via internet on used (new to me) iMac and after selecting installation on mac hard drive and entering my my apple ID/password ***** window pops up saying "item temporarily unavailable".
Submitted: 1 year ago.
Category: Mac
Expert:  David replied 1 year ago.

Hi my name is ***** ***** I will do everything I possibly can to help you with your question.

This is most likely happening because your Apple ID was never used with the iMac before.

There are workarounds to this.

Do you have another Mac to download and create a bootable installation drive?

Expert:  David replied 1 year ago.

Hi, have you had a chance to check my reply? I look forward to hearing from you.
Kind regards,

David.

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