Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Also, how are you accessing AOL.. Through your mail program. Or through your safari browser?
I cant do that for you Carol.
But these links will help you! For the refund~ http://ww2.justanswer.com/help/how-can-i-request-refund
And for the subscription ~ http://ww2.justanswer.com/help/how-can-i-cancel-my-subscription