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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 16370
Experience:  5 years as Network Admin, 10+ years of IT support
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I can hear but not see the person I'm on Skype but thet can

Customer Question

i can hear but not see the person I'm on Skype but thet can hear and see me
Submitted: 1 year ago.
Category: Mac
Expert:  Josh replied 1 year ago.

Hi!

Try to reset all Skype settings.

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.

If you are on the latest Skype 6.5/6.6 version, then do also this:

Go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.

Restart Skype.