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Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 12693
Experience:  Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
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No sound while on Skype, the other party cannot hear us. We

Customer Question

No sound while on Skype, the other party cannot hear us. We can hear them.
Submitted: 1 year ago.
Category: Mac
Expert:  Dustin replied 1 year ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

To get started, I need to know what type of computer you're using.

Windows XP, Widows Vista, Windows 7, Windows 8, Or a Mac.

If it's a Mac, please check the OSX version as follows.

Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also, when was the last time you remember skype working correctly on this same computer?

Thank you,

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Customer: replied 1 year ago.
Windows7
Expert:  Dustin replied 1 year ago.

Thank you..

Is this the first time you have used skype on this windows 7 computer, or was the sound working on skype previously on this same computer?

If it was working, when is the last time you remember sound was working on skype?

Customer: replied 1 year ago.
I do not want any phone conversation
Expert:  Dustin replied 1 year ago.

We dont have to have a phone conversation. But I do need you to answer the questions I ask. Reposted below~

Is this the first time you have used skype on this windows 7 computer, or was the sound working on skype previously on this same computer?

If it was working, when is the last time you remember sound was working on skype?