How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8912
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Greetings, All of a sudden, this morning my Mac will not

Customer Question

Greetings,
All of a sudden, this morning my Mac will not charge. Coincidently, I lost my apple IPhone yesterday. I am not sure this is coincidence. In fact, I was trying to access my computer to use "find my Iphone". I am going to drive to an Apple Store to get a new Mac charger. Is this the best approach?
Bert
Submitted: 1 year ago.
Category: Mac
Expert:  Johnny Mack replied 1 year ago.

Hello Bert! If you Mac's charger light its not illuminating then the problem is with the charger. If it turns green and still not charging your macbook then the battery is the issue. Also i am sorry you lost your iPhone and this is a bad coincidence.

Expert:  Mike replied 1 year ago.

You listed your computer as "iMac" I assume it is a laptop computer right? Try this:

1. Shut down the computer.
2. Plug in the power adapter to a power source, connecting it to the Mac if its not already connected.
3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
4. Release all the keys and the power button at the same time.
5. Press the power button to turn on the computer.
6. Press and hold the Command-Option-P-R keys before the gray screen appears.
7. Hold the keys down until the computer restarts.
8. Release the keys.

Related Mac Questions