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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8285
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My macbook pro is one year old and it is beyond slow...not

Customer Question

my macbook pro is one year old and it is beyond slow...not sure if i have maleware of a virus, but i cannot remember my password ***** unlock my keychain...is there a fix?
Submitted: 1 year ago.
Category: Mac
Expert:  John T. F. replied 1 year ago.

Can you tell me the exact version of OS X you are currently running, please?

Click the Apple logo in the menu bar at the top left of the screen

Select "About This Mac"

In the window that opens, look for the "Version" information. Please let me know what it says.

Thanks,

John