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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 36837
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I lost every book I had in my Kindle app on my iPad, that

Customer Question

I lost every book I had in my Kindle app on my iPad, that were just wiped off! Don't know what I did. Can I get them back?
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

- If that does not work, please go to menu/settings on the kindle, and make sure it is registered to your Amazon account / email address.

- If that still does not work, please uninstall the Kindle app, then reinstall it from App Store.

Please reply at the box below to continue troubleshooting. Thank you.

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