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Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
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I am trying to recharge iPhone which was given to me but ITune

Customer Question

I am trying to recharge iPhone which was given to me but ITune icon appears on screen and I can/r do it
Submitted: 1 year ago.
Category: Mac
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Johnny Mack replied 1 year ago.
Hello there! We can follow the steps below to force a restore and I can call you as well.
Plug your iphone into your computer with a USB cable.
Turn off the iphone ( hold the power button till it turns off).
Hold the Power button for 3 seconds.
Hold the Home and Power buttons for 10 seconds.
Release the Power button but keep holding the Home button.
After about 15 seconds you will be alerted by iTunes saying that it has detected a iphone is in Recovery Mode.
Make sure the device screen is blank and no logos are present
restore with itunes.

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