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Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 15775
Experience:  Over 16 years of computer experience, CISCO certified
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I need assistance in my Apple TV and Asus Router - I had to

Customer Question

I need assistance in my Apple TV and Asus Router - I had to restore my apple TV since then I cannot get my apple TV to connect with internet- I have spoke to apple and they say the issue is with the router, can you help??
Submitted: 1 year ago.
Category: Mac
Expert:  Pete replied 1 year ago.
Hi there,If you are trying to use a wireless connection, then try temporarily turning off the wireless security on your Asus router, then try connecting the Apple TV again - let me know if it can now connect ok...
Expert:  Pete replied 1 year ago.
If it does connect ok, then try setting a different wireless security type.
Customer: replied 1 year ago.
I resolved it w Apple support.
Expert:  Pete replied 1 year ago.
Glad to hear you got it sorted! have a great day! :) Pete.
Customer: replied 1 year ago.
U have resolved the issue with Apple Suupirt
Customer: replied 1 year ago.
I have resolved the issue w Apple Support
Expert:  Pete replied 1 year ago.
Glad to hear you got it resolved!
Have a great day :)
Pete.