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Ask Ashik Your Own Question

Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 9939
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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I have a mac book air and i cannot open the sub courses

Customer Question

hi i have a mac book air and i cannot open the sub courses on a website called marine net
Submitted: 1 year ago.
Category: Mac
Expert:  Johnny Mack replied 1 year ago.
Hello there! The site seems to be working however it does require java here is a link to update your macs java app.
'
https://www.java.com/en/
Customer: replied 1 year ago.
exactly what java do i download?
Expert:  Johnny Mack replied 1 year ago.
here is the direct link
http://tinyurl.com/nllktc3
Customer: replied 1 year ago.
i installed the java and still cannot open the page
Expert:  Johnny Mack replied 1 year ago.
Whats the exact message you get on the page?
Customer: replied 1 year ago.
its a blank page
Customer: replied 1 year ago.
I'm basically trying to open up a chapter in the course and the chapter pops up on a new tab but its blank
Customer: replied 1 year ago.
i know that i can do this at work but i have a windows computer at work and if i need windows i don't know how to get it on my mac book since i can't insert a disk
Expert:  Johnny Mack replied 1 year ago.
The only other extension that would be missing one be flash
here is a link to download that for your mac
https://get.adobe.com/flashplayer/otherversions/
Customer: replied 1 year ago.
for windows or mac?
Expert:  Johnny Mack replied 1 year ago.
Mac then select fire fox and safari as the browser option.
Customer: replied 1 year ago.
alright i have to close the browser then log back in.... do i just log back into my just answer account to keep talking to you?
Customer: replied 1 year ago.
didn't work
Expert:  Ashik replied 1 year ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
What version of Mac OS X are you using ?
Are you using Safari browser to access that website ?