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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2860
Experience:  worked as a Tech support Associate for Apple products
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Do not remember login and password ***** must have entered wrong

Customer Question

do not remember login and password ***** must have entered wrong information wish to reset log in and password
Submitted: 1 year ago.
Category: Mac
Expert:  Vinod Menon replied 1 year ago.
Hi
I am Vinod. I will try my best to help you resolve this issue.
Did you mean you forgot the password ***** your apple/icloud id?
Do you remember the apple ID?
Thank You
Vinod
Expert:  Vinod Menon replied 1 year ago.
I believe you are looking to reset the password ***** your apple/icloud id, aren't you?
If you don't remember the apple/icloud id - the ID would be one of your email addresses. You would be able to retrieve your apple ID by using the following link from your computer
https://iforgot.apple.com/password/verify/appleid?returnURL=https://appleid.apple.com&app_id=93&language=AU-EN
There, click on "forgot your apple ID?" link. Enter the information and see if you can retrieve your apple ID.
For resetting the password ***** your apple/icloud ID, please follow these steps. Go to the following link from your computer.
https://iforgot.apple.com/password/verify/appleid?returnURL=https://appleid.apple.com&app_id=93&language=AU-EN
Enter the apple ID and click on next. Now you will have two options - email authentication and answering security questions. You may use the email authentication and try to reset the password.
Hope this helps. Let me know if you find any difficulty.

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