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Ask Johnny Mack Your Own Question

Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
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My Imac went bad had to buy a new one and now when I go to

Customer Question

my Imac went bad had to buy a new one and now when I go to excel it says need aprodct key
Submitted: 1 year ago.
Category: Mac
Expert:  Johnny Mack replied 1 year ago.
Hello there! Can you confirm if you have the product key? If office was installed from a disk the key will be on the disks case.
Customer: replied 1 year ago.
no I don;t
Expert:  Johnny Mack replied 1 year ago.
No worries all we have to do is fill out the form below and you get sent your key again
http://bit.ly/1HqDTVH
Customer: replied 1 year ago.
so I just ask for product key
Expert:  Johnny Mack replied 1 year ago.
Correct state that yours was lost and make sure to use the same email you use when you registered.
Customer: replied 1 year ago.
how long does that take
Expert:  Johnny Mack replied 1 year ago.
Usually within 48hrs.
Customer: replied 1 year ago.
am I geting billed for this
Customer: replied 1 year ago.
how do I cancel this
Expert:  Johnny Mack replied 1 year ago.
Ill send the cancellation through no worries.