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Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8365
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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IPad and iPhone

Customer Question

iPad and iPhone
Submitted: 1 year ago.
Category: Mac
Expert:  Ashik replied 1 year ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
Could you please explain your question a little more ?
Customer: replied 1 year ago.
I' tried for days and days to sign up but it keeps declining my card info. I call my card carrier and they say there is nothing wrong with card. Why does OurTime keep declining my credit card?
Expert:  Ashik replied 1 year ago.
Have you tried setting up the credit card on the OurTime from your PC ?
Customer: replied 1 year ago.
I can't remember
Expert:  Ashik replied 1 year ago.
Can you setup it from your PC please by visiting Ourtime.com ? This will reflect on your iPhone/iPad as well.
Customer: replied 1 year ago.
I'll try but I don't have my laptop with me, but I'll try on my work computer
Customer: replied 1 year ago.
Site is block on work station
Expert:  Ashik replied 1 year ago.
Is there any way to get access to another PC ? This will help us to move to the right direction.
Customer: replied 1 year ago.
No, security here at the office is very strict. I'll try when I get home. Thanks for your help
Expert:  Ashik replied 1 year ago.
Add a bookmark of this page, add this page to your favorites list. So we can continue later.
Trying from another computer will help us to identify whether the problem is with your devices, card or with that site.
Let me know when you get access to a personal computer.