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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Downloaded safari upgrade and now my internet connection won't

Customer Question

Downloaded safari upgrade and now my internet connection won't work. Fix?
Submitted: 1 year ago.
Category: Mac
Expert:  Jason Jones replied 1 year ago.





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
First off, let's make sure that your computer is connected to the Internet with no issues.
Please, follow the instructions below:
- Click the Apple icon on the top left of the screen
- Click System Preferences
- Double click the Network icon
- Click and choose the network adapter that you use to connect to the Internet
- Click the "Advanced" button.
- Click the TCP/IP button
- What is displayed in the IP address and Router fields?