How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8498
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Recently I was hacked so I changed my password. Since then,

Customer Question

Recently I was hacked so I changed my password. Since then, half (and I'm never sure which "half" of my mail goes into recently deleted. I've gotten used to checking there first and returning the mail to "new mail". Also, recently I was not able to download some pdf documents whereas others I've downloaded easily. Am I still suffering from the 'hacker's mess?
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's your Mac OS X version, such as 10.6, 10.7, 10.8, etc.?
Is there any error or message when downloading some pdf documents?
Please reply at the box below. Thank you.

Related Mac Questions