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Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
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Trying to open PSE8 on a new MBPro and get Error6 about Licensing.

Customer Question

Trying to open PSE8 on a new MBPro and get Error6 about Licensing. Any help?
Submitted: 1 year ago.
Category: Mac
Expert:  Johnny Mack replied 1 year ago.
Hello there! Follow the steps below to fix your issue
Close all Adobe applications.
On your startup disk, locate and delete the following folder:
[hard drive]/Library/Application Support/FlexNet Publisher/
Important: The path above points to the Library folder at the root of your startup disk, not the Library folder in your user home folder.
Enter your password ***** asked to authenticate the folder deletion.
Download the Adobe Licensing Repair Tool.
Run the License Service Update.
link for repair tool.

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