How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Why can't I access Charles Schwab with Firefox?

Customer Question

Why can't I access Charles Schwab with Firefox?
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Was the website www.schwab.com working previously with Firefox on your computer?
Is there any error or message?
Is the website www.schwab.com currently working with Safari on your computer?
If you have another device, such as a tablet or smartphone, is the website www.schwab.com currently working on that device?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
It works on my iPhone and Safari on several mac's and PC's. it is an issure with firefox and charles schwab.
Expert:  Viet - Mac Tech replied 1 year ago.
Do you mean the website www.schwab.com does not work with Firefox on both the Mac's and the PC's? Please reply at the box below. Thank you.
Customer: replied 1 year ago.
yes
Expert:  Viet - Mac Tech replied 1 year ago.
That's strange. Right now, I am able to go to the website www.schwab.com with Firefox on my computer.
When was the last time the website whttps://www.schwab.com/ was working with Firefox on your Mac computer? How about on your PC computer?
What happens when you go to the website whttps://www.schwab.com/ now on your mac or windows computer? What does it show?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
https://www.schwab.com/public/schwab/client_home
gives me a blank screen.Never mind. I will just keep changing browsers
I understand the payment process.
Thank you.
Expert:  Viet - Mac Tech replied 1 year ago.
You're welcome. The website
https://www.schwab.com/public/schwab/client_home
is currently working with Firefox on my computer.
Have you tried to clear cache in Firefox, and/or Reset / Refresh Firefox?
And/or you can use the Chrome browser, I think Chrome is the best.
Do you still need help with this? And/or do you have any other computer question/issue I can help with today?
Are you satisfied with my help? And/or do you still need help with this? Please reply at the box below. Thank you.
Customer: replied 1 year ago.
thank you - I no longer want to receive these followup emails.
Please unsubscribe en
Expert:  Viet - Mac Tech replied 1 year ago.
You're welcome. I'm sorry, I was just trying to help since you came here asking for computer support. No problem. If you need help with anything else, please come back any time; we guarantee our service. Thank you.

Related Mac Questions