How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 31124
Experience:  IT Engineer for over 15 years
32989067
Type Your Mac Question Here...
Richard is online now
A new question is answered every 9 seconds

Skype not responding and won't open

Customer Question

Skype not responding and won't open
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.
Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.
Just to be sure as it was not specified, but have you restarted the computer?
If not, restart the computer and tell me if it now opens.
If you have already restarted, just let me know please.
Customer: replied 1 year ago.
I have restarted it.
Expert:  Richard replied 1 year ago.
Thank you
Can you press the windows key + R and type in MSCONFIG
Press enter
Click on the Services Tab and click "Hide All Microsoft Services"
Then click Disable All
Click ok, restart and tell me if Skype now opens please.
Let me know the results please