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Ask Jason Jones Your Own Question

Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 14632
Experience:  Several years of supporting Mac systems.
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I have a referbished ipad and the address to icloud keeps comming

Customer Question

i have a referbished ipad and the address to icloud keeps comming up how do i get rid of it
Submitted: 1 year ago.
Category: Mac
Expert:  Jason Jones replied 1 year ago.





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
My name is Jason. I look forward to helping you today.
Have you ever been able to use the iPad after purchasing it?
I look forward to your response.
Thank you,
Jason
Customer: replied 1 year ago.
yes this just occurred on the new update
Expert:  Jason Jones replied 1 year ago.
Thank you for the update.
All you need to do is log in with your iCloud id and password. Do you need help resetting the password?
Customer: replied 1 year ago.
not really sure how to do that
Expert:  Jason Jones replied 1 year ago.
Thank you for the update. In that case, you can follow the instructions that I typed up for you below.
Please, follow the instructions below:
- Click the following link: http://iforgot.apple.com/
- If you remember your Apple ID, enter it on the site and click Next. If you do not, click the "Forgot your Apple ID" link.
- Fill out all of the requested information on the resulting screens and continue.
Once all of the information is sent out, you will be given your Apple ID and be given the option to reset your password.
If all else fails, you can call them at: (800) MY-APPLE(###) ###-####
If you need anything else in the future, please let me know.
Thank you for your time today.
- Jason