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Ask Johnny Mack Your Own Question

Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
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In need of serial number MacBook Pro

Customer Question

in need of serial number for a MacBook Pro
Submitted: 1 year ago.
Category: Mac
Expert:  Johnny Mack replied 1 year ago.
Hello there! My name is***** and I will be assisting you today. You serial number is ***** on the bottom of your Macbook Pro. If you look closely there will be some lettering look for where it says serial no. that will give you what you need. Also you can follow the steps below to fix your password ***** or I can remotely connect to figure out the issue.
1. turn off mac
2. Locate CMD and R keys
3. Turn on mac holding the keys from step 2
4. use disk utility to repair hard drive. Then reset.