How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I can't get my project from idvd to burn in a recognizable

Customer Question

I can't get my project from idvd to burn in a recognizable format on a dvd r
Submitted: 2 years ago.
Category: Mac
Expert:  Dustin replied 2 years ago.
Welcome, my name is ***** ***** I will assist you today!
To start with, what version of mac osx are you using, you can check as follows.
Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Thank you,
Dustin S.
Customer: replied 2 years ago.
10.6.8
Customer: replied 2 years ago.
Thank you, ***** ***** freaking out, it's for a funeral presentation this evening at 5.
Expert:  Dustin replied 2 years ago.
Understood, and were running out of time.
Can you try and answer the above questions.. If necessary, I can walk you through the process so we can ensure the movie burns correctly.
Customer: replied 2 years ago.
I sent you the info. OS 10.6.8!
Customer: replied 2 years ago.
ARE YOU STILL THERE?
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 2 years ago.
Call me please. (###) ###-####
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed. I posted a $45 deposit, what more info do you need?
Expert:  Dustin replied 2 years ago.
My apologies for the delay in getting back to you.. Two of the messages I sent dont appear to have gone through.
The questions I asked, but you clearly didnt see.
Were this,
Are you exportin the movie from imovie using the share > idvd option?
Also, when you attempt to burn the movie on IDVD, what video setting are you chooseing, ntsc or pal ? And are you choosing a single or dual layer dvd for the dvd option?
Also, when was the last time you successfully burnt a movie with idvd?

Related Mac Questions