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Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
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On my apple iphine6 and my iPad i am getting a pop up that

Customer Question

On my apple iphine6 and my iPad i am getting a pop up that says cannot gat mail
The user name or password ***** "Comcast" is incorrect
Submitted: 1 year ago.
Category: Mac
Expert:  Johnny Mack replied 1 year ago.
Hello there! please follow the steps below to fix your mail issue


On the iPhone and iPad (I'm looking at iPhone, but iPad is similar), go to Settings and then Mail, Contacts, Calendars. Tap one of the accounts. Scroll down to where it says Outgoing mail server and has smtp.comcast.net with an arrow next to it. Tap that. On the next page, there should be a primary server and it should be On. Tap On. That should get you to a page that looks like this where you can change the outgoing mail server password.

'If that does not work remove the account

then add it again

Expert:  Johnny Mack replied 1 year ago.
Hello again. I am posting back because i have not heard from you hopefully this a good thing as your problem is possibly fixed. Please either post back if your still having problems or just rate this reply ( 3 stars or better).